MuscleFight Refund Policy

Last updated: September 28, 2026

Our videos are digital downloads, available to you as soon as you pay, and you have 30 days to download them. Because a downloaded video can't be returned, sales are final once you have downloaded a video, except in the situations below. This policy forms part of our Terms of Service.

When we will refund you

You haven't downloaded it yet. If you ask within 14 days of buying and haven't downloaded the video, in either quality, we'll refund it in full.

Something is wrong with it. If a video you bought won't download or play, is incomplete, or isn't the video or quality you paid for, tell us within 30 days of buying. We'll fix it or send you a working file, and if we can't, we'll refund it.

You were charged by mistake. If you were charged twice for the same video, or charged without getting access to it, we'll refund the extra charge.

We removed it before you downloaded it. If we take a video off MuscleFight before you've downloaded it, we'll refund it.

How to ask

Email support@musclefight.com from the address you used to buy, with your order number (it starts with "MF-" and is on your order confirmation) and the video concerned. For a video that won't play, tell us what device and app you are using; often that's all we need to fix it.

How refunds are paid

• Refunds go back to the card or payment method you used, through Stripe. Depending on your bank, they usually appear within 5 to 10 business days.
• We refund what you actually paid for that video, after any discount.
• When a video is refunded, your access to it ends. For a 4K purchase, that includes the 1080p version that came with it.

Chargebacks

Please contact us before disputing a payment with your bank; it's almost always quicker. If you do open a dispute, access to the videos in that order ends while it is dealt with, as described in our Terms of Service.

Your legal rights

When you buy, you ask us to make your videos available immediately. If you live in the European Union, the United Kingdom or another country that gives a right to cancel online purchases, you agree that you lose that right once you start downloading a video. Until then, you keep it: you can cancel within 14 days of buying, as described above.

Nothing in this policy affects any other rights you have under the consumer law of the country where you live.

Contact us

Strengthnet Studios LLC (MuscleFight) 2660 NE 192nd St, Miami, FL 33180, United States support@musclefight.com